Cancellation & Confirmation Policies
We have a 24 hour cancellation policy for all of our salon services. A credit card is required to reserve these appointments. If you need to change or cancel your appointment, we ask for 24 hours notice. If a cancellation is made without sufficient notice, a 50% service charge may apply. If an appointment is missed entirely without notice, a 100% service charge may apply. As a courtesy, all reservations made more than 48 hours before the appointment will be confirmed via email, text or phone call.
Customer Service Satisfaction
It is our goal to make sure you are completely satisfied with your service. Please share your experience with your stylist with us. Your feedback is very important to their growth and training.